Fraud Prevention Specialist / Payment Processing Specialist - Remote

Overview

This position is primarily responsible for processing daily electronic payment transactions, including verifying payment information, resolving errors, reconciling accounts, monitoring for fraudulent activity, implementing strategies to minimize fraud risks, providing customer support related to payments, and maintaining accurate records.

In Short

• Process and reconcile electronic payments from various channels accurately and efficiently
• Verify payment information for accuracy
• Identify and resolve potential payment errors or discrepancies
• Respond to customer inquiries regarding payment processing issues
• Submit transactions to payment networks for authorization and settlement
• Analyze and investigate suspicious transactions to detect potential fraud
• Implement fraud prevention strategies and tools
• Review flagged transactions and take appropriate action
• Generate reports on transaction volume and payment trends
• Ensure adherence to PCI DSS standards and other payment security regulations

Requirements

• Strong analytical skills
• Deep understanding of payment processing systems
• Ability to respond promptly to fraud alerts
• Experience in customer support related to payments
• Knowledge of fraud patterns and emerging trends
• Experience with chargebacks, disputes, and fraud claims
• Ability to work with IT and payment gateway teams
• Training and guidance skills
• Attention to detail
• Ability to work under pressure

Benefits

• Opportunity to work in a dynamic environment
• Professional development and training
• Collaborative team culture
• Potential for career advancement
• Comprehensive benefits package