Client Success Manager - Remote

Overview

The Client Success Manager at StackAdapt will play a crucial role in maintaining post-sales client relationships, focusing on user adoption of the platform and ensuring campaign success.

In Short

• Work closely with Account Executives and Client Service teams.
• Maximize campaign ROI for customers.
• Utilize RTB/Programmatic media buying experience.
• Optimize campaigns for better performance.
• Drive client retention and account expansion opportunities.
• Engage in post-sales client relationships.
• Collaborate with cross-functional teams.
• Ensure client satisfaction with campaign performance.
• Be part of a remote-first company culture.
• Support thousands of digitally-focused companies.

Requirements

• Experience in client relationship management.
• Strong understanding of programmatic advertising.
• Ability to work collaboratively in a team.
• Excellent communication skills.
• Proven track record of maximizing campaign performance.
• Familiarity with digital advertising metrics.
• Problem-solving skills to address client needs.
• Ability to adapt to a fast-paced environment.
• Strong analytical skills.
• Experience in a remote work setting is a plus.

Benefits

• Work in a cutting-edge advertising platform.
• Be part of a creative and innovative team.
• Opportunities for professional growth.
• Flexible work environment.
• Engage with a diverse range of clients.
• Competitive salary and benefits.
• Work remotely from anywhere.
• Access to ongoing training and development.
• Collaborate with industry experts.
• Participate in a culture of continuous improvement.