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Implementation Consultant - Remote

Posted 8 weeks ago
Sales / Business
Full Time
Japan
¥8,000,000/year

Overview

The Implementation Consultant role at Sprout.ai involves ensuring successful customer outcomes through effective deployment and configuration of AI solutions, contributing to the growth and efficiency of the Customer Engagement team.

In Short

  • Configure and deliver solutions using the Sprout.ai platform.
  • Liaise with engineering and data science teams for integrations and optimizations.
  • Troubleshoot technical issues related to implementations.
  • Design and architect end-to-end solutions.
  • Provide technical guidance and best practices to clients.
  • Advise clients on best practices and conduct training sessions.
  • Stay updated with Sprout features and industry trends.
  • Fluency in Japanese and strong English communication skills required.
  • 1-2 years experience with process automation or low-code platforms.
  • Experience in delivering complex technology solutions is a plus.

Requirements

  • Fluency in Japanese, strong grasp of spoken and written English.
  • 1-2 years experience with process automation or low-code platforms.
  • Familiarity with integration technologies (JSON, REST APIs).
  • Knowledge of programming languages such as JavaScript and Python.
  • Excellent communication and presentation skills.
  • Excellent stakeholder management skills.
  • Strong problem-solving and analytical abilities.

Benefits

  • Salary banding: ~¥8,000,000 dependent on experience.
  • Sprout.ai Share Options.
  • Generous annual leave.
  • Fully remote working practices.
  • Learning and Development budget.
  • Regular socials.
  • Macbook Pro + home working setup.
Sprout.ai logo

Sprout.ai

Sprout.ai, established in London in 2018, is dedicated to transforming the insurance claims process through its patented claims automation platform. The company addresses the inefficiencies in claims processing that have historically led to poor customer experiences and prolonged wait times for claim outcomes. By leveraging advanced AI technology, Sprout.ai automates every step of the claims journey, enabling rapid and efficient claims settlement. With significant backing from leading venture capitalists, including an $11M Series A funding round, Sprout.ai is on a mission to enhance the claims experience for millions of policyholders worldwide, allowing claims handlers to focus more on customer interactions that require empathy and human touch.

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