Remote Otter LogoRemoteOtter

Teaching Assistant - Remote

Posted 43 weeks ago
Customer Service
Part Time
Worldwide

Overview

At Springboard, Teaching Assistant support is critical in helping students stay engaged, motivated, and complete successfully. Teaching Assistants are experienced professionals in their field and are passionate about supporting students to learn the content covered in our curriculum.

In Short

  • Answer student questions and spark conversation
  • Provide high-quality responses to student questions and technical/curricular review requests
  • Balance your shift time among the posted student questions
  • Spark stimulating discussions by posting interesting content on Slack
  • Become familiar with other student support channels
  • Answer subject matter questions and provide feedback on student assessments

Requirements

  • Knowledgeable about the curriculum of the course you are supporting
  • Available to answer subject matter questions via email
  • Able to log in multiple times per day
  • Empathetic, kind, and polite with excellent written communication skills
  • Patient and able to analyze student issues
  • Demonstrate interest in the student's success
  • Proficient with tools covered in the curriculum
  • Effective at guiding learners and troubleshooting
  • Great at time management and prioritizing
  • Familiar with other student support channels

Benefits

  • Equal opportunity employer
  • Value diversity at the company
  • Welcoming applications from all backgrounds
Springboard Internal Opportunities logo

Springboard Internal Opportunities

Springboard is an innovative online education platform that offers a comprehensive Data Analytics Career Track Bootcamp. The program is designed to provide participants with a case-study-based curriculum, complemented by personalized mentorship from industry experts. With an emphasis on real-world business applications, students engage in an 8-month course that includes weekly video calls and ongoing support from their mentors. Springboard is dedicated to transforming the online learning experience and empowering students to excel in the field of data analytics.

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