Field Service Technician - Remote

Overview

Our Field Service Technicians are responsible for performing maintenance, troubleshooting, and repairs on dairy equipment and systems at customer locations. You will be fabricating and installing equipment and maintain parts inventory. Your technical expertise and problem-solving abilities will be crucial in diagnosing and resolving issues, ensuring minimal downtime, and maximizing productivity for our customers. 

In Short

• Surveys, plans, installs, and programs custom equipment and systems at customer locations.
• Inspects and advises on equipment and handling of Specialty Sales products.
• Performs plumbing and electrical fabrication of all systems Specialty Sales, LLC installs or services.
• Performs troubleshooting, repairs, and replacement of equipment and systems that have been installed.
• Maintains accurate records of service activities, including repairs, maintenance schedules, and inspections.
• Works collaboratively with Dairy Account Managers for repairs and inspections of equipment.
• Maintains parts inventory and has appropriate equipment, tools, and parts available while on location.
• Adheres to safety protocols and guidelines while working at customer locations.
• Reports all accidents, possible injuries, and safety issues to their manager.
• Other duties and projects may be assigned.

Requirements

• Requires a high school diploma/GED.
• Basic knowledge and experience of plumbing, welding, and electrical wiring.
• Strong equipment troubleshooting and repair ability.
• Prefer a valid forklift certification.
• Have and maintain a valid driver’s license and a safe driving record.

Benefits

• Able to work in extreme weather conditions.
• Ability to establish and maintain professional relationships.
• Able to multitask and work efficiently.
• Must be reliable and proactive about safety.
• Creative solutions to problem-solving.
• Ability to deal with problems positively.
• Accepts ownership and accountability.
• Can adjust to frequent changes and delays.
• A positive, can-do attitude.
• Able to work a tablet and smartphone.