Dutch After Sales Consultant - Remote

Overview

We are looking for Dutch After Sales Consultants to work in Greece (remotely all over Greece) for the world’s largest multinational technology company that designs, manufactures, and markets smartphones, tablets, personal computers (PCs), software (iOS and MacOS) portable and wearable devices!

In Short

• Act as the first point of contact for all the Dutch-speaking customers
• Identify and assess customers’ needs to achieve satisfaction
• Provide iOS software troubleshooting for mobile devices
• Assist customers to manage/secure their account - ID & passwords
• Resolve customers’ online store post-sales requests
• Deliver high-quality support and handle customer complaints
• Manage large amounts of incoming calls
• Build sustainable relationships and trust with customer accounts

Requirements

• Fluent in Dutch
• Strong communication skills
• Experience in customer service
• Ability to troubleshoot software issues
• Problem-solving skills

Benefits

• Work remotely from anywhere in Greece
• Join a dynamic & multicultural team
• Career development opportunities
• Competitive salary and benefits