Customer Service Representative (CSR) - Remote

Overview

The Customer Service Representative is responsible for answering inbound calls, accurately recording excavation information, and efficiently inputting data into a web-based platform. This position is fully remote but requires residency in South Carolina.

In Short

• 100% Remote position for South Carolina residents
• Schedule: Monday-Friday, 8:30 am - 5:30 pm
• Compensation: $17.77 + potential performance bonuses
• Company-provided equipment
• Paid Time-Off and benefits
• Focus on customer service and safety
• Requires typing speed of at least 45 wpm
• Must have minimum internet speeds of 3 Mbps upload/10 Mbps download
• 2 years of customer service experience required
• Bilingual candidates encouraged to apply

Requirements

• High school diploma or equivalent
• Ability to handle high volume of calls
• Strong time management skills
• Ability to work in a fast-paced environment
• Willingness to undergo background check
• Must reside within South Carolina
• Ability to pass typing and customer service skills assessments

Benefits

• Medical, Dental, and Vision Benefits
• 401K
• Career growth opportunities
• Great company atmosphere and mentorship
• Paid Time-Off