Bilingual Customer Service Representative - Remote

Overview

The Bilingual Customer Service Representative is responsible for answering inbound calls and accurately recording excavation information while providing excellent customer service in both English and Spanish.

In Short

• 100% Remote position, must reside in South Carolina
• Fluent in English and Spanish required
• Schedule: Monday - Friday, 8:30 am - 5:30 pm
• Compensation: $19.53 + potential performance bonuses
• Company-provided equipment
• Paid Time-Off and benefits including Medical, Dental, and Vision
• Career growth opportunities available
• Handle inbound calls and record excavation information
• Typing speed of at least 45 wpm required
• Must pass typing and customer service skills assessment

Requirements

• High school diploma or equivalent
• 2 years of customer service experience
• Ability to type at least 45 wpm accurately
• Effective time management skills
• Ability to handle a high volume of calls
• Must have minimum internet speeds of 3 Mbps upload/10 Mbps download
• Willingness to undergo a background check
• Ability to work in a fast-paced environment
• Excellent verbal and written communication skills
• Dedication to safety and public interest

Benefits

• Company-provided equipment
• Paid Time-Off
• Medical, Dental, and Vision benefits
• 401K plan
• Career growth opportunities