Claims Adjuster, Tire Operations - Remote

Overview

The Claims Adjuster for Tire Operations is responsible for processing claims related to tire road hazard protection and ensuring excellent customer service throughout the claims process.

In Short

• Process claims in a timely and accurate manner.
• Handle inquiries from customers and repair facilities.
• Maintain quality assurance scores above 90%.
• Establish good working relationships with customers and repair facilities.
• Document all information gathered during claims calls.
• Meet daily call volume requirements.
• Update claims as needed throughout the day.
• Attend all scheduled shifts punctually.
• Seek additional work when assigned work is completed.
• Follow all company policies and procedures.

Requirements

• Thorough knowledge of service agreements and claims guidelines.
• Strong communication and interpersonal skills.
• Ability to handle a high volume of calls.
• Attention to detail and accuracy in processing claims.
• Experience in customer service or claims adjustment preferred.
• Ability to work in a fast-paced environment.
• Strong problem-solving skills.
• Dependability and punctuality.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing circumstances.

Benefits

• Competitive salary based on experience.
• Comprehensive benefits package including medical, dental, and vision.
• 401k match (50% on the dollar up to 7% of employee contribution).
• Paid time off.
• Opportunities for career growth and development.
• Supportive work environment.
• Commission, bonus, or profit-sharing potential.
• Work with a leading company in the automotive industry.
• Innovative and team-oriented culture.
• Equal Employment Opportunity employer.