Trainer II - Remote

Overview

The Trainer II position at Solera involves supporting the operations training team by facilitating new hire classes and upskilling training, while promoting a positive learning environment.

In Short

• Facilitate weekly new hire training classes.
• Coordinate upskilling training for Customer Service Representatives.
• Maintain and report daily training data.
• Provide training in both in-person and remote settings.
• Develop training programs and LMS solutions.
• Travel up to 25% during high demand periods.
• Engage trainees with high energy and enthusiasm.
• Adapt training methods to various learning styles.
• Handle conflict with professionalism.
• Possess strong time management skills.

Requirements

• Minimum two years of Lynx Services experience.
• Strong communication and interpersonal skills.
• Prior leadership experience.
• Ability to multitask in a dynamic environment.
• Proficiency in MS Office, Outlook, PowerPoint, and TEAMS.
• Ability to work independently and collaboratively.
• High level of adaptability and learning agility.

Benefits

• Join a global leader in data and software services.
• Work in a positive and innovative culture.
• Opportunity for professional development.
• Engage with a diverse team across 100+ countries.