Patient Access Supervisor - Remote

Overview

Soleo Health is seeking a Patient Access Supervisor to support our Home Infusion Specialty Pharmacy Remotely (USA). Join us in Simplifying Complex Care!

In Short

• Provides daily support and guidance to direct reports.
• Oversees team staffing, coaching, accountability, and performance improvement plans.
• Evaluates workload and adjusts staffing to fit program needs.
• Assists with workload tasks such as benefit verification and patient calls.
• Serves as a point of escalation for customer issues.
• Conducts candidate sourcing, interviews, and onboarding.
• Facilitates intradepartmental communications.
• Analyzes referral trends and access solutions.
• Completes required duties, projects, and reports in a timely manner.
• Handles managerial tasks for direct reports including training and performance issues.

Requirements

• Associate’s degree in healthcare administration or related field; Bachelor’s preferred.
• At least 3 years of specialty pharmacy or reimbursement experience.
• Previous healthcare management experience required.
• Medical and pharmacy benefit experience required.
• Experience with Medicare, Medicaid, and Managed Care guidelines.
• Ability to interpret payor contract fee schedules.
• Ability to handle multiple priorities in a changing environment.
• Intermediate skill in Microsoft Word.

Benefits

• Competitive wages and incentive pay.
• 401(k) with a match.
• Referral bonus.
• Paid time off.
• Great company culture.
• Paid parental leave options.
• Affordable medical, dental, and vision insurance plans.
• Company paid disability and basic life insurance.
• HSA and FSA options.
• Education assistance program.