Remote Otter LogoRemoteOtter

Field Service Engineer - Level 3 - Remote

Posted 2 weeks ago

Overview

As a Field Service Engineer – Level 3, you will troubleshoot, service, install, and repair Trace and X-ray equipment, contributing to the safety and security of various key markets.

In Short

  • Join the Service department based in the Gatwick region.
  • Responsible for meeting daily service repair needs and driving customer satisfaction.
  • Installs, repairs, and maintains equipment in the field.
  • Documents all inspections, maintenance, and repair work.
  • Ensures tools and test equipment are maintained and calibrated.
  • Provides technical support to customers and service professionals.
  • Possesses solid technical knowledge of Trace and X-ray technologies.
  • Must be willing to travel at short notice.
  • Comply with health, safety, and environmental policies.
  • Other duties as required.

Requirements

  • Associate’s Degree or Related Trade Certification Level 3 Engineering qualification.
  • Experience with mechanical and air-conditioning systems desirable.
  • Computer literacy and competency in MS Office Suite.
  • Experience in troubleshooting and field repair of electrical and electronic systems.
  • Excellent communication skills and customer focus.
  • Willingness to travel at short notice.
  • Manual handling may be required.

Benefits

  • Excellent training and career growth opportunities.
  • Inclusive environment with strong leadership.
  • Flexibility to choose from a wide range of benefits.
  • Support for health and wellbeing, financial and lifestyle perspectives.

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