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Senior Data Analyst - Remote

Posted 6 weeks ago
Data Analysis
Full Time
USA
$120,000 - $150,000/year

Overview

As our Senior Data Analyst, you will be the driving force behind our data infrastructure and insights. You'll partner with engineering to ensure clean, reliable data pipelines, gather requirements from business stakeholders, and make dashboards and reports available in user-friendly formats. Your primary focus will be bringing visibility to our AI Receptionist product funnel, signups, revenue, and churn, as well as financial and customer data across all product lines. This is a high-impact role reporting to our data leadership with the opportunity to build our data foundation from the ground up.

In Short

  • Design and implement data warehouse architecture
  • Scale up data pipelines from various sources
  • Create data governance framework and documentation
  • Define data quality standards and monitoring processes
  • Create first versions of critical dashboards
  • Establish tracking for key business metrics
  • Develop and automate reporting systems
  • Conduct deep-dive analyses to uncover growth opportunities
  • Train team members on how to use data tools effectively
  • Excellent communication skills to explain technical concepts to non-technical stakeholders

Requirements

  • Strong analytical mindset with exceptional problem-solving abilities
  • Data integration expertise – ability to stitch together data from multiple sources
  • Technical foundation with experience building data infrastructure from scratch
  • Statistical analysis skills and ability to translate complex findings into actionable insights
  • Experience with data pipelines and ELT processes
  • 4-7 years experience in data analysis at early-stage or scaling-stage startups
  • Proficiency in data visualization tools (e.g., Tableau, Looker, Power BI)
  • Advanced SQL skills with demonstrated experience writing complex queries
  • Detail-oriented with strong quality control practices in data management
  • Self-motivated with demonstrated ability to work autonomously on greenfield projects

Benefits

  • Competitive salary between $120,000 - $150,000 per year
  • Equity options
  • Medical, dental, and vision insurance
  • Life insurance
  • 401k plan
  • Unlimited Paid Time Off (FTO)
Smith.ai logo

Smith.ai

Smith.ai is a forward-thinking company dedicated to enhancing the operations of small and medium-sized businesses through a unique 'human + AI' approach. Since its inception in 2016, Smith.ai has focused on streamlining inbound and outbound communications, qualifying leads, and optimizing customer engagement funnels. With a fully remote team that spans the globe, the company fosters a culture centered on user satisfaction and rapid iteration, primarily driven by customer feedback. Their innovative solutions, including an AI-first Voice Assistant, are designed to improve business efficiency and customer interactions.

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