Commercial Solutions Engineer - Spanish or Italian Speaking - Remote

Overview

Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.

In Short

• Be a recognised Smartsheet expert and develop deep Smartsheet knowledge relevance (workflow definition, solution design).
• Partner with Commercial Account Executives to deliver solution discoveries and demonstrations of Smartsheet’s SaaS platform, Integrations, and Add-Ons.
• Collaborate with existing Solutions Engineers in the design of creative solutions to customer requirements using Smartsheet.
• Demonstrate technical aspects of the product as a way to solve specific customer problems.
• Provide daily product/technical support to sales team and new team and prospects.
• Provide support for preparing technical responses to prospect questions, FAQs, knowledge base and case support entries; help define “best practices” for broad usage across companies.
• Travel to customer sites periodically, serving as a technical subject matter expert to the sales team.
• Periodically support and represent Smartsheet at marketing events, trade shows or conferences.
• Perform other duties as assigned.

Requirements

• 1-3+ years of experience as a pre-sales Solutions Engineer or related field in the SaaS and enterprise software industry.
• Technical leadership and outstanding customer-facing skills.
• Passion for working with web-based technologies and desire understanding of functionality, use cases, and business and technical elements.
• Consultative approach regarding technology and product positioning to both business and technical users.
• Experience in solution design or solution architecting related to collaboration/workflow/project management.
• Willing to travel periodically based on customer and business need.
• Experience using Salesforce and applying qualification methodology (e.g. MEDDICC).
• Fluency in English and either Spanish or Italian is required.
• Legally eligible to work in the UK on an ongoing basis.

Benefits

• Employer-paid Private Medical and Dental, additional cost for family members.
• Monthly contributions toward your pension.
• Monthly stipend to support your work and productivity.
• 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program.
• 20 weeks fully paid Maternity Leave.
• 12 weeks fully paid Paternity/Adoption Leave.
• Personal paid Volunteer Day to support our community.
• Opportunities for professional growth and development including access to Udemy online courses.
• Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account.
• Teleworking options from any registered location in the UK (role specific).