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Managed Services Program Lead - Remote

Posted Yesterday
Sales / Business
Full Time
USA

Overview

The Managed Services Program Lead at SmartRecruiters will drive partner enablement and optimize program delivery across regions while collaborating with various internal teams.

In Short

  • Drive proactive partner enablement and guidance.
  • Act as a liaison to Customer Success, Product, and leadership.
  • Optimize onboarding and support workflows in Salesforce.
  • Manage operational administration tasks.
  • Analyze and report program metrics.
  • Lead escalations with clear action plans.

Requirements

  • 2+ years in a SaaS, customer-facing role.
  • Familiarity with Salesforce and other customer support tools.
  • Strong communication and analytical skills.
  • Ability to manage multiple complex tasks simultaneously.

Benefits

  • Remote-friendly culture.
  • Competitive salaries.
  • Strong internal mobility opportunities.
  • Inclusive work environment.
SmartRecruiters logo

SmartRecruiters

SmartRecruiters Inc is a values-driven, global-minded technology company dedicated to connecting people to jobs at scale. As a leader in enterprise recruitment software, SmartRecruiters provides a cloud-based Hiring Success platform that empowers organizations to attract, select, and hire top talent. With over 4,000 clients worldwide, including renowned brands like Bosch, LinkedIn, Skechers, and Visa, the company offers a comprehensive suite of recruitment marketing, CRM, AI, and ATS solutions, all integrated within a scalable platform. SmartRecruiters fosters a collaborative, diverse, and remote-friendly work environment, emphasizing promotion from within and ensuring employee satisfaction through competitive salaries and generous equity. The company is committed to enabling Hiring Without Boundaries™ and transforming talent acquisition processes to meet evolving business needs.

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