Remote Otter LogoRemoteOtter

Backoffice Freelancer for Email Management and Phone Support (German Speaking) - Remote

Posted 6 days ago
Customer Service
Freelance
Turkey
750 - 850€ /month

Overview

We are looking for a freelancer in customer support for administrative and telephone tasks.

In Short

  • Processing customer emails via ticket system
  • Maintaining and following up with existing customers
  • Providing phone support
  • Handling customer files

Requirements

  • Native German speaker
  • Basic PC skills
  • Fully equipped home office (desk, chair, internet, laptop or PC, noise-cancelling headset)
  • Motivation and willingness to perform
  • High-speed internet connection

Benefits

  • Attractive monthly salary (750,00€ - 850,00€)
  • 100% home office
  • Working hours between 08:00 - 17:00 (German time)
  • Maximum 40 hours from Monday to Friday (weekends off)
  • 20 vacation days + all German public holidays off
  • Regular coaching in various areas
  • If you enjoy working in a young, dynamic team, you are in the right place.
smartkündigen OHG logo

smartkündigen OHG

smartkündigen OHG is a dynamic and innovative company focused on providing exceptional customer service and sales support. The company specializes in tele-sales, emphasizing the importance of maintaining and nurturing existing customer relationships without engaging in cold-calling. With a commitment to a flexible work environment, smartkündigen OHG offers a fully equipped home office setup and promotes a collaborative atmosphere within a young and energetic team. The company values performance and rewards its employees with an attractive base salary, performance-based commissions, and additional monthly benefits.

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