Onboarding Executive - Remote

Overview

As a member of Electricity Industry Operations, you will be part of a close-knit team that is responsible for ensuring all of our customers are onboarded efficiently and accurately.

The goal is to get customers live as effortlessly as possible and to set them up correctly from the beginning aiding a smooth transition to their change of supply and the beginning of their customer journey.

You will be working with Industry processes and will need to be adept at problem solving and building relationships. The role is an opportunity for the someone to challenge themselves and develop skills in the UK energy Industry!

In Short

• Ensure efficient and accurate onboarding of customers.
• Facilitate a smooth transition for customers changing their supply.
• Work with industry processes and build relationships.
• Opportunity to develop skills in the UK energy industry.
• Work in a close-knit team environment.
• Focus on delivering high levels of customer service.
• Flexible working options available.
• Commitment to diversity and inclusion.
• Hybrid working model (2 days in the office, 3 days remote).
• Application process involves human review and video interviews.

Requirements

• Experience working in an office environment.
• Strong level of computer literacy.
• Attention to detail and accuracy in work.
• Ability to work as part of a team to meet targets.

Benefits

• Global impact with opportunities to explore new markets.
• Flexible working for up to 30 days a year.
• Commitment to diversity and inclusion.
• Supportive recruitment process with reasonable adjustments.