Billing & Supply Team Leader - Remote

Overview

As a member of Electricity Industry Operations, you will be leading a team accountable for processes that ensure effective management of in life supplies. We are a close-knit team that is responsible for ensuring all of our customers are onboarded efficiently and accurately.

The goal is to get customers accurately billed; on time, every time, and their supply is up-to-date in accordance with industry guidelines.

We’re looking for an ambitious and proactive billing & supply team leader to develop the team, processes, aid efficiency gains and high success rates.

You will be working with Industry processes and will need to be adept at problem solving and building relationships. The role is an opportunity for someone to challenge themselves and develop skills in the UK energy Industry.

In Short

• Lead a team in managing billing and supply processes.
• Ensure customers are billed accurately and on time.
• Develop team processes for efficiency and success.
• Work with industry processes and external regulatory bodies.
• Drive process change in a fast-paced environment.
• Collaborate across teams for high-level analysis.
• Manage and develop team members.
• Contribute to a global team with expansion opportunities.
• Embrace flexible working arrangements.
• Commit to diversity and inclusion in the workplace.

Requirements

• Experience in the energy industry, particularly electricity.
• Understanding of customer-related processes.
• Ability to liaise with external parties.
• Experience in leading process change.
• High-level analysis skills.
• Management experience.

Benefits

• Global impact with opportunities for growth.
• Flexible working from anywhere for up to 30 days a year.
• Commitment to diversity and inclusion.