Energy Operations Executive (Fixed Term Contract) - Remote

Overview

Begin your Smartestenergy career journey in one of our operational departments, learning and developing your skills to play a key role in the delivery of operational excellence.

The Energy Operations Executive will be working with colleagues as part of a team to ensure that our operational expectations are exceeded and exceptional customer service is delivered through every interaction.

Working in our operations department you will have the opportunity to work across a variety of tasks in functions covering our customer journey from initial contracting and onboarding to metering, billing and debt to build on your skills and develop your career with Smartestenergy.

You will be open to change and transition as your career and business needs develop and be an advocate to our customers at every stage of their journey.

In Short

• Fixed Term Contract until 19/12/25
• Work in a team to exceed operational expectations
• Engage in various tasks covering customer journey
• Adapt to changing environments and priorities
• Deliver exceptional customer service
• Opportunity for career development
• Work from anywhere for up to 30 days a year
• Hybrid working model with 2 days in the office
• Commitment to diversity and inclusion
• Supportive recruitment process

Requirements

• Strong organisational skills
• A good standard of numerical skill
• Excellent attention to detail
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Show initiative and drive
• Ability to work independently and collaboratively
• Flexibility to adapt to changing environments
• Proficient in Microsoft Excel, Word and Outlook

Benefits

• Global impact with offices in the UK, US, and Australia
• Flexible working arrangements
• Commitment to diversity and inclusion
• Opportunities for career growth
• Supportive team environment