Remote Otter LogoRemoteOtter

Senior Project Manager - Remote

Posted 13 weeks ago
Project Management
Full Time
Worldwide

Overview

We are looking for an experienced Project Manager to take on the dual responsibilities of Delivery Lead and Account Manager. This role will be responsible for ensuring the successful delivery of projects and services, managing client relationships, and driving business growth. The ideal candidate should have a proven track record of coordinating across teams, understanding client needs, and delivering high-quality project results.

In Short

  • Lead the delivery of projects from inception to completion, ensuring timely and quality execution.
  • Work closely with cross-functional teams to ensure smooth communication and delivery of project milestones.
  • Ensure all deliverables meet quality standards and client expectations.
  • Improve delivery processes and workflows to enhance efficiency.
  • Act as the primary point of contact for clients, building strong relationships.
  • Regularly update clients on project status and potential challenges.
  • Identify opportunities to expand services within existing accounts.
  • Champion the client’s needs within the organization.
  • Address and resolve client concerns in a timely manner.
  • Provide regular status reports to clients and senior management.

Requirements

  • 8+ years of experience in project delivery or client management.
  • Strong understanding of project management methodologies (Scrum, Kanban).
  • Experience working with cross-functional teams.
  • Demonstrated experience in managing project teams.
  • Ability to navigate complex challenges and find solutions.
  • Strong client-first mindset with adaptability.

Benefits

  • Opportunity to work with innovative technologies.
  • Engagement in high-impact projects.
  • Collaborative work environment.
  • Professional development opportunities.
  • Flexible working arrangements.
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SmarTek21

SmarTek21 is a pioneering company established in 2006, specializing in innovative solutions that leverage Generative AI to enhance data ecosystems and create industry-leading conversational interfaces. The company focuses on transforming customer interactions by integrating human expertise with advanced artificial intelligence, addressing complex challenges in digital integration and data governance.

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