Remote Otter LogoRemoteOtter

Account Strategist - Remote

Posted 42 weeks ago
Sales / Business
Full Time
USA

Overview

The Account Strategist will report to the Senior Director of Account Strategy and act as the strategic account lead, working with client executives to define goals and develop strategies that will achieve them.

In Short

  • Act as the strategic account lead for client executives.
  • Translate customer goals into strategic plans.
  • Work with specialty strategist teams for implementation.
  • Monitor performance and client health.
  • Build relationships and trust with senior-level clients.
  • Focus on client satisfaction and retention.
  • Drive customer growth and profitability.
  • Achieve timely strategy delivery.
  • Meet individual utilization rates that align with company goals.
  • Ensure effective billing rates for clients.

Requirements

  • Strong client communication skills.
  • Experience in strategic planning.
  • Ability to provide exceptional customer experience.
  • Proven relationship-building skills.
  • Engaged professional with a focus on results.

Benefits

  • Fully remote work environment.
  • Work-life balance.
  • Recognition for culture and leadership.
  • Opportunity to work with top-tier clients.
  • Partnerships with leading companies like HubSpot and Klaviyo.
Smartbug Media logo

Smartbug Media

SmartBug Media is a leading full-service digital agency dedicated to fostering resilient growth for organizations throughout the customer lifecycle. With a focus on marketing, sales, revenue operations, customer success, e-commerce, and integration, SmartBug combines innovative strategies and advanced technology with a talented team of over 300 professionals. As a fully remote company, SmartBug prioritizes exceptional work while maintaining a healthy work/life balance. The agency has received numerous accolades, including multiple appearances on the Inc. 5000 list and recognition as HubSpot's highest-rated partner globally. SmartBug is committed to delivering outstanding results and building strong partnerships with industry leaders like Klaviyo, Shopify, and Google.

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