Data Enrichment Analyst - Remote

Overview

We are Sinch, a global leader in cloud communication, offering innovative solutions that power seamless customer experiences through SMS, voice, video, and messaging. Our technology enables businesses to engage with customers around the globe efficiently and effectively. With a presence in more than 50 countries, our team is passionate about pushing the boundaries of what's possible in communication.

In Short

• Manage ad hoc projects such as prospect list building to support initiatives from global sales team, identifying potential prospect lists, washing them against our existing customer and prospect database.
• Track the incoming leads in the enrichment queue and ensures all leads have undergone Zoom Auto Enrichment phase before the PH team data discovery.
• Ensures that all vital lead information in Enrichment queue is populated and accurately filled out in timely manner based on agreed SLA.
• Follows the Data Enrichment Process Document in handling all leads enrichment. Participate in continuous process review for streamlining and process improvement.
• Manage the allocated data projects with direct communication to marketing and sales project requestor from kick off calls for project requirements until the project is officially completed. Provides insight on data and recommendations on leveraging data resources.
• Acquire data from primary or secondary data sources and maintain databases/data systems.
• Participate and Initiate tasks related to data management and sales/marketing enablement projects.

Requirements

• Bachelor’s degree or equivalent, proven experience in a similar role is a plus but not required.
• Excel and analytical skills highly preferred. Strong computer and internet skills, including MS Office, internet research and data research skills.
• Outstanding written and spoken English. Can effectively communicate across internal stakeholder/partners.
• Ability to manage multiple priorities and meet deadlines/SLA.

Benefits

• Ability to work individually and as part of a team. Contribute positively and proactively to the team environment.
• Constantly looking for ways to improve work while maintaining quality and efficiency.
• Exhibit curiosity and are willing to explore new possibilities and solutions.
• Have a strong ability and willingness to learn. Open to feedback. Initiates questions and seek resolution to challenging issues.
• Commitment to produce quality and accurate output, and very strong attention to detail.
• Flexible and agile in adapting changes across organization and changing business needs.