Application Administrator I - Remote

Overview

Sinch prides itself in providing world-class customer support on every customer interaction! Our primary job is to make our customer's lives easier by providing efficient, helpful, and world-class support. As an Application Administrator I, these should come easy to you. You will be working in a fast-paced environment daily that consistently brings new challenges and learning opportunities. Do you have what it takes?

In Short

• Wow customers on every contact
• Sound personable on all forms of communication (tickets, phones, and chats)
• Explain complex topics in a way that anyone could understand
• Consistently learn new technologies and adapt to our customers needs (programming languages, new operating systems, APIs, etc.)

Requirements

• Ability to provide excellent customer support
• Strong communication skills
• Willingness to learn and adapt
• Experience with programming languages and APIs is a plus

Benefits

• Opportunity to work in a fast-paced environment
• Engagement with open-source projects
• Chance to solve hard problems
• Work with a passionate team