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International Field Service Representative – Africa - Remote

Posted 6 days ago
Sales / Business
Full Time
Africa
$70,000 - $80,000 USD/year

Overview

The International Field Service Representative (IFSR) role involves working closely with the Silvus team to provide tailored solutions for customers, including technical demonstrations and support for advanced MIMO radio and mesh networking solutions.

In Short

  • Provide pre-sales and post-sales technical support.
  • Become an expert on Silvus' radio and networking solutions.
  • Conduct product demonstrations for customers.
  • Provide technical support and training at customer sites.
  • Troubleshoot failures and provide feedback to the development team.
  • Travel up to 75% of the time for on-site support.

Requirements

  • Completion of secondary education required.
  • 1 year of experience as a Field Service Representative or equivalent.
  • Experience supporting Ministry of Defense communications.
  • Proficiency with TCP/IP and networking.
  • Basic proficiency in English required.
  • Excellent organizational skills.
  • Willingness to travel to conflict areas.
  • Successful background check clearance required.

Benefits

  • Work with a talented team on challenging projects.
  • Opportunity for personal and professional growth.
  • Remote working flexibility for candidates based in Africa.

S.T.I

Silvus Technologies (International)

Silvus Technologies is committed to connecting those who keep us safe by providing advanced Mobile Ad-hoc Network (MANET) radios, utilizing a custom Mobile-Networked MIMO waveform. Their products are designed for mission-critical communications in challenging environments, from underground tunnels to high-altitude balloons. With a global presence, Silvus StreamCaster™ radios serve a diverse clientele, including defense organizations, public safety agencies, and innovators in drone and robotics technology. The company emphasizes research, innovation, and a passionate team, aiming to support military, law enforcement, and commercial users worldwide.

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