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International Field Service Representative - Europe - Remote

Posted 6 days ago
Sales / Business
Full Time
Worldwide
$70,000 - $80,000 USD/year

Overview

The International Field Service Representative (IFSR) will work closely with the Silvus team to provide tailored solutions and technical support for advanced MIMO radio and networking solutions, ensuring customer satisfaction and influencing product development.

In Short

  • Provide pre-sales and post-sales technical support.
  • Become an expert on Silvus radio and networking solutions.
  • Conduct product demonstrations for customers.
  • Visit customer sites for technical support and training.
  • Troubleshoot failures in the field.
  • Collect and analyze field failures for feedback.
  • Assist Design Engineers with troubleshooting.
  • Travel up to 75% of the time.

Requirements

  • Completion of secondary education (GCSEs or equivalent).
  • Minimum 1 year experience as a Field Service Representative.
  • Experience with Ministry of Defense tactical communications.
  • Proficiency with TCP/IP protocol and networking.
  • Basic proficiency in English.
  • Excellent organizational skills.
  • Willingness to travel to potential conflict areas.
  • Successful clearance of a background check.

Benefits

  • Opportunity to work in a growing company.
  • Engage in mission-critical applications.
  • Work with advanced technology in communications.
  • Be part of a diverse and talented team.

S.T.I

Silvus Technologies (International)

Silvus Technologies is committed to connecting those who keep us safe by providing advanced Mobile Ad-hoc Network (MANET) radios, utilizing a custom Mobile-Networked MIMO waveform. Their products are designed for mission-critical communications in challenging environments, from underground tunnels to high-altitude balloons. With a global presence, Silvus StreamCaster™ radios serve a diverse clientele, including defense organizations, public safety agencies, and innovators in drone and robotics technology. The company emphasizes research, innovation, and a passionate team, aiming to support military, law enforcement, and commercial users worldwide.

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