Senior Field Service Technician - Remote

Overview

The Senior Field Service Technician will perform installation and provide on-demand/scheduled service and training for general-purpose equipment across various industrial applications. This role requires daily travel and frequent overnight stays.

In Short

• Fully remote position based in North Carolina.
• Install and service industrial packaging equipment.
• Document service activities and expenses accurately.
• Diagnose and troubleshoot equipment breakdowns.
• Provide technical support and training to technicians.
• Maintain effective customer relationships.
• Conduct training programs for maintenance and repair.
• Adhere to safety regulations and protocols.
• Intermediate knowledge of PLCs required.
• Collaborate with the Regional Service Manager on inventory levels.

Requirements

• High School Degree or Technical College Degree.
• 4-5 years of relevant experience.
• Background in Electrical, Mechanical, Blueprints, and Schematics.
• Microsoft Office skills (Word, Excel, Outlook).
• Professional courses in electrical or mechanical fields are desirable.

Benefits

• Comprehensive benefits package including health, dental, vision.
• 401k plan and paid time off.
• Life insurance and wellness perks.
• Benefits begin the month following hire date.