Assistant Manager - Work Force Management - Remote

Overview

The Assistant Manager - Work Force Management plays a critical role in ensuring optimal staffing levels, enhancing operational efficiency, and providing exemplary support to various departments within the gaming services industry.

In Short

• Full-time, Permanent position
• Location: Remote (Bangalore/Hyderabad)
• Focus on workforce management strategies and processes
• Analyze workforce data for staffing needs
• Monitor day-to-day operations to meet service levels
• Oversee scheduling and staffing assignments
• Collaborate with department leaders to resolve operational issues
• Conduct training and development sessions for the team
• Support initiatives to improve employee productivity and satisfaction
• Prepare and present reports to senior management

Requirements

• Experience in Capacity Planning, Forecasting, Scheduling, and Team Management
• Strong analytical skills
• Leadership experience
• Ability to manage a team effectively
• Excellent communication skills
• Data-driven decision-making abilities
• 0 to 20 days notice period

Benefits

• Opportunity to work with a leading provider in the gaming services industry
• Remote work flexibility
• Professional development opportunities
• Collaborative work environment
• Competitive salary and benefits package