Part Time Customer Care Representative - Remote

Overview

Thrive (Shopventory Inc., DBA Thrive) exists to help retailers and merchants run a healthy business by offering inventory management and reporting tools they need to make informed decisions.

The product is robust. This means trained support experts are a must. Helping retailers reach their goals is not easy, but it's what we do every day! So we're looking for generally awesome people to help us out! 😃

In the Thrive Customer Care Team, you'll be helping our customers (and prospective customers) navigate our system via live chat, email, phone and video calls. As you gain a better understanding of Thrive, you'll be encouraged to grow and offer more contributions to help the company grow and develop a better product.

In Short

• Part-time position assisting customers in navigating the Thrive system.
• Communication via live chat, email, phone, and video calls.
• Support experts are crucial for helping retailers succeed.
• Opportunity to grow and contribute to product development.
• Work with a team dedicated to customer care.

Requirements

• Experience in customer support or care.
• Strong communication skills.
• Ability to work part-time hours.
• Familiarity with inventory management tools is a plus.

Benefits

• Opportunity to work in a dynamic team environment.
• Flexible working hours.
• Training and support provided.