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Pre-Authorization Scheduling Coordinator - Remote

Posted 1 week ago
Customer Service
Full Time
USA

Overview

The Pre-Authorization Scheduling Coordinator is responsible for managing patient scheduling and registration processes, ensuring accurate data collection and communication with patients and healthcare professionals.

In Short

  • Schedule outpatient procedures and manage registration data.
  • Provide clear instructions to patients regarding procedures.
  • Ensure accuracy in scheduling and registration processes.
  • Perform prior authorization processes and insurance verifications.
  • Assist billing department with claim issues.
  • Maintain compliance with hospital and insurance regulations.
  • Participate in staff meetings and continuing education.
  • Handle multiple tasks under pressure while meeting deadlines.
  • Strong communication and customer service skills required.
  • Work in a remote setting with potential travel between facilities.

Requirements

  • High school diploma or equivalent required.
  • One year of experience in scheduling and registration or equivalent education.
  • Ability to multi-task and perform under pressure.
  • Knowledge of healthcare insurance plans and coding practices.
  • Strong verbal and written communication skills.
  • Experience with office equipment and computer systems.
  • Ability to work various shifts based on departmental needs.
  • Familiarity with CPT and ICD-9 codes.
  • Excellent customer service and telephone etiquette.
  • Willingness to accept additional responsibilities as needed.

Benefits

  • Work remotely with flexible scheduling options.
  • Opportunity for professional development and training.
  • Engage in a supportive team environment.
  • Participate in health and wellness programs.
  • Access to comprehensive healthcare benefits.
  • Paid time off and holiday pay.
  • 401(k) retirement plan options.
  • Employee assistance programs.
  • Opportunity for advancement within the organization.
  • Work with a leading healthcare provider in the region.

S.W.H.C

SHC WVUHS Home Care

The West Virginia University Health System is the largest health system in West Virginia, comprising over 20 hospitals, including a children's hospital and five specialized institutes. With more than 2,700 beds, it serves as the state's largest private employer and is anchored by a 700-bed academic medical center located in Morgantown, West Virginia. The health system is dedicated to providing high-quality healthcare services and is committed to education, research, and community health initiatives.

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