Customer Service Consultant in Food Analytics - Remote

Overview

The Customer Service Consultant will focus on supporting national and international clients in the food industry, specifically in grains, oils, and fats, by providing expert guidance and managing laboratory orders.

In Short

• Support national and international customers in the food industry.
• Act as the first point of contact for diverse customer inquiries.
• Assess and validate analysis results.
• Organize and track laboratory orders.
• Assist in the preparation of offers and testing plans.

Requirements

• Food chemist or comparable qualification.
• Extensive knowledge in food analytics and food law.
• Experience in the service sector or food industry is preferred.
• Independent, customer-oriented working style with a quick grasp of concepts.
• Good command of English, both written and spoken.

Benefits

• Flexible working hours.
• Opportunities for further education.
• Mobile working options.
• Health programs.
• Subsidy for public transport in Germany.
• Job bike options.
• Company pension scheme.
• Discount offers for shopping, fitness, etc.
• Diversity and inclusion as part of the corporate culture.