Customer Service Consultant in Food Analytics - Remote

Overview

The Customer Service Consultant will support national and international clients in the food industry, focusing on dried fruits and nuts, while ensuring high-quality service and analysis.

In Short

• Support national and international clients in the food industry.
• Act as the first point of contact for customer inquiries.
• Evaluate and validate analysis results.
• Organize and track laboratory orders.
• Assist in the preparation of offers and testing plans.

Requirements

• Degree in Food Chemistry, Nutritional Science, or a comparable qualification.
• Extensive knowledge in food analytics and food law.
• Experience in the service sector or food industry is preferred.
• Independent, customer-oriented work style with quick comprehension.
• Good command of English, both written and spoken.

Benefits

• Flexible working hours.
• Opportunities for further training.
• Mobile working options.
• Health programs.
• Subsidy for public transport in Germany.
• Job bike options.
• Company pension scheme.
• Discounts for shopping, gym, etc.
• Diversity and inclusion as part of the company culture.