UM Specialist - Remote

Overview

The UM Specialist is responsible for verifying client benefits related to mental health, intellectual disabilities, and substance abuse, while also managing authorizations and billing processes.

In Short

• Verify client’s mental health and substance abuse benefits.
• Obtain initial and subsequent authorizations from health insurance plans.
• Implement tracking systems for recertification of services.
• Complete insurance forms and verify coverage.
• Answer inquiries from clients and third-party payers.
• Perform administrative functions to expedite billing processes.
• Resolve billing problems and update insurance information.
• Maintain excellent customer service standards.
• Utilize basic computer skills for data entry.
• Participate in ongoing professional training and development.

Requirements

• Completion of up to 18 months of additional business education.
• 2-3 years of administrative experience in insurance or managed care.
• Strong observation and analytical skills.
• Good verbal and written communication skills.
• Knowledge of medical terminology and billing codes.
• Typing speed of 45-55 words per minute.
• Basic computer proficiency.
• Ability to lift up to 20 pounds.
• Willingness to undergo COVID and Influenza vaccinations.

Benefits

• Health, dental, and vision coverage.
• Flexible spending and health savings accounts.
• Short and long-term disability insurance.
• Competitive compensation packages.
• 403b retirement plan with company matching.
• Tuition assistance and loan forgiveness options.
• Paid time off and flexible work schedules.
• Employee assistance programs.
• Opportunities for career development and growth.