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Staff Technical Program Manager - Remote

Posted 16 weeks ago
Project Management
Full Time
USA
Technical Program Management
AI Integration
Cross-Functional Leadership
Project Management
Process Improvement
Decision Making
Design Thinking
Software Tools

Overview

The Staff Technical Program Manager will lead complex initiatives within the Global Cloud Services organization, focusing on program delivery needs and cross-functional service enhancements.

In Short

  • Identify and solve problems proactively.
  • Champion design thinking methodologies.
  • Manage high-priority initiatives under tight deadlines.
  • Model and iterate on existing solutions.
  • Lead large, cross-functional projects.
  • Communicate effectively to drive improvements.
  • Utilize software for project organization and tracking.
  • 8+ years of project management experience required.
  • BA/BS degree in relevant fields preferred.
  • Encouragement for diverse backgrounds in applications.

Requirements

  • Experience in AI integration into work processes.
  • Ability to lead cross-functional initiatives.
  • Strong communication skills with empathy.
  • Experience managing large projects.
  • Proficiency in software for project tracking.
  • 8+ years in project/program management.
  • Degree in Business Management or related field.

Benefits

  • Inclusive work environment.
  • Flexible work personas available.
  • Opportunities for professional growth.
  • Support for diverse backgrounds in hiring.
  • Accessible application process.
ServiceNow logo

ServiceNow

ServiceNow, founded in 2004 in San Diego, California by visionary engineer Fred Luddy, has grown into a global market leader in innovative AI-enhanced technology. With a customer base exceeding 8,100, including 85% of the Fortune 500®, ServiceNow offers a powerful cloud-based platform that connects people, systems, and processes. The company is dedicated to empowering organizations to work smarter, faster, and better, and is on a mission to make the world work better for everyone.

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