Staff Inbound Product Manager - Core Platform - Remote

Overview

The Staff Inbound Product Manager for the Core Platform at ServiceNow will drive vision and strategy to enhance customer engagement and deliver innovative solutions on a global scale.

In Short

• Drive vision, roadmap, and strategy for enterprise customers.
• Define core platform features and capabilities.
• Act as the voice of the customer in product development.
• Collaborate with engineering and stakeholders for software releases.
• Lead cross-functional teams to enhance customer outcomes.
• Influence product teams with domain expertise.
• Analyze customer needs and deliver customer-centric solutions.
• Deliver product presentations to large audiences.
• Ensure high-performing product teams deliver impactful outcomes.
• Work in a highly collaborative environment.

Requirements

• 8+ years of experience as a Product Manager.
• 4+ years delivering product solutions on a global SaaS/IPaaS platform.
• Experience in cloud scalability and workload management.
• Prior Software Engineering experience preferred.
• Strong verbal and visual communication skills.
• Ability to inspire and align engineering teams.
• Exceptional problem-solving skills.
• Deep curiosity about customer needs.
• Proven ability to execute plans effectively.
• Comfortable in a collaborative environment.

Benefits

• Competitive base pay with equity options.
• Variable/incentive compensation.
• Health plans including flexible spending accounts.
• 401(k) Plan with company match.
• Flexible time away plan.
• Family leave programs.
• Support for remote work arrangements.
• Opportunities for professional development.
• Inclusive and accessible work environment.
• Commitment to diversity and equal opportunity.