Senior Platform Architect - Remote

Overview

The Senior Platform Architect role at ServiceNow involves advising customers on establishing a strong technical foundation in the ServiceNow Platform, focusing on best practices, technical governance, and solution design to drive business outcomes.

In Short

• Develop strong relationships with C-suite and business leaders.
• Analyze and translate business and technical requirements into architectural blueprints.
• Establish and advise on technical governance processes.
• Drive platform health by guiding remediation of configurations.
• Work with clients to establish delivery operating model governance.
• Advocate for ServiceNow’s advisory leading practices.
• Contribute thought leadership on optimizing customer outcomes.
• Guide customers through prescriptive solution design.
• Define solutions that align with delivered capabilities.

Requirements

• Experience integrating AI into work processes.
• 3+ years in management consulting leadership roles.
• Experience with enterprise architecture and data modeling.
• Experience with cloud-based systems like AWS or Azure.
• 1-2 years of ServiceNow Platform experience required.
• Strong executive-level communication skills.
• Ability to thrive in complex environments.
• Software Development background preferred.

Benefits

• Inclusive work environment.
• Opportunities for professional growth.
• Flexible work arrangements.
• Support for diverse backgrounds and experiences.