Principal Platform Architect - Transportation and Logistics - Remote

Overview

The Principal Platform Architect plays a critical role in guiding customers through their digital transformation journey, providing architectural guidance and ensuring successful delivery of strategic projects.

In Short

• Act as an expert in ServiceNow's largest accounts, providing architectural guidance.
• Build strong relationships with customer technical and business leaders.
• Collaborate with various teams to bridge the gap between sales and execution.
• Guide customers on best practices and technical governance.
• Support the sales effort by scoping engagements and change orders.
• Ensure customers leverage leading practices for platform health.
• Engage with customers to translate business goals into outcomes.
• Provide mentoring and support professional development of others.
• Maintain skills and certifications on relevant technologies.
• Travel up to 20% as needed.

Requirements

• 8+ years of experience in a professional services organization.
• Management consulting experience preferred.
• Ability to communicate complex information to diverse audiences.
• Experience with AI integration into business processes.
• Industry domain expertise in large program architecture.
• ServiceNow certifications preferred.
• Creativity and independence in fast-paced environments.
• Experience in cloud application technology.
• Success in driving complex issues through analysis.
• Ability to travel as required.

Benefits

• Flexible work environment with remote options.
• Opportunity to work with leading technologies and methodologies.
• Professional development and mentoring opportunities.
• Access to a global network of professionals.
• Involvement in impactful customer engagements.