Principal Platform Architect - Federal - Remote

Overview

The Principal Platform Architect - Federal plays a crucial advisory role in helping customers establish a strong technical foundation on the ServiceNow platform, focusing on best practices in governance, data, and integrations to drive business outcomes.

In Short

• Work with customers to accelerate their adoption of ServiceNow.
• Establish best practices around instance strategy and technical governance.
• Guide customers through complex architectural solutions.
• Develop relationships with C-suite and business leaders.
• Advocate for ServiceNow’s advisory leading practices.
• Contribute thought leadership in methodologies and white papers.
• Manage technical implementation decision points.
• Analyze business information and technical requirements.
• Drive platform health by guiding remediation of configurations.
• Support large enterprise programs and digital transformation initiatives.

Requirements

• Experience in integrating AI into work processes.
• Federal Clearance strongly desired.
• 3+ years in management consulting at a top-tier firm.
• Large program experience leading architecture and design.
• Enterprise or Solution Architect experience.
• Experience with cloud-based systems (e.g., AWS, Azure).
• 1-2 years of ServiceNow Platform experience required.
• Excellent presentation and communication skills.
• Ability to thrive in complex environments.
• Travel up to 50% may be required.

Benefits

• Inclusive and diverse workplace culture.
• Opportunities for professional development.
• Flexible work arrangements.
• Access to cutting-edge technology.
• Support for work-life balance.