Principal Platform Architect - Remote

Overview

The Principal Platform Architect is an advisory role at ServiceNow, responsible for helping customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes.

In Short

• Develop strong relationships with C-suite and business leaders.
• Analyze and translate business information into architectural blueprints.
• Establish and advise on technical governance.
• Drive platform health by guiding remediation of configurations.
• Work with clients to establish delivery operating model governance.
• Advocate for ServiceNow’s advisory leading practices.
• Contribute thought leadership on optimizing customer outcomes.
• Guide customers through prescriptive solution design.
• Define solutions across the platform.

Requirements

• Experience integrating AI into work processes.
• 3+ years in management consulting leadership roles.
• 10+ years of large program experience in architecture and design.
• Experience servicing customers in the technology industry.
• 2+ years of ServiceNow platform experience required.
• Experience with cloud-based systems like AWS or Azure.
• Telecommunication industry experience preferred.

Benefits

• Flexible work environment.
• Inclusive company culture.
• Opportunities for professional growth.
• Access to training and development resources.
• Work with a global market leader.