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Principal Platform Architect - Remote

Posted 4 weeks ago
Software Development
Full Time
USA

Overview

The Principal Platform Architect is an advisory role at ServiceNow, responsible for helping customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes.

In Short

  • Develop strong relationships with C-suite and business leaders.
  • Analyze and translate business information into architectural blueprints.
  • Establish and advise on technical governance.
  • Drive platform health by guiding remediation of configurations.
  • Work with clients to establish delivery operating model governance.
  • Advocate for ServiceNow’s advisory leading practices.
  • Contribute thought leadership on optimizing customer outcomes.
  • Guide customers through prescriptive solution design.
  • Define solutions across the platform.

Requirements

  • Experience integrating AI into work processes.
  • 3+ years in management consulting leadership roles.
  • 10+ years of large program experience in architecture and design.
  • Experience servicing customers in the technology industry.
  • 2+ years of ServiceNow platform experience required.
  • Experience with cloud-based systems like AWS or Azure.
  • Telecommunication industry experience preferred.

Benefits

  • Flexible work environment.
  • Inclusive company culture.
  • Opportunities for professional growth.
  • Access to training and development resources.
  • Work with a global market leader.
ServiceNow logo

ServiceNow

ServiceNow, founded in 2004 in San Diego, California by visionary engineer Fred Luddy, has grown into a global market leader in innovative AI-enhanced technology. With a customer base exceeding 8,100, including 85% of the Fortune 500®, ServiceNow offers a powerful cloud-based platform that connects people, systems, and processes. The company is dedicated to empowering organizations to work smarter, faster, and better, and is on a mission to make the world work better for everyone.

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