Principal Platform Architect - Federal - Remote

Overview

The Principal Platform Architect - Federal role at ServiceNow involves advising customers on establishing a strong technical foundation in the ServiceNow Platform, focusing on best practices and driving business outcomes.

In Short

• Advisory role for customers on ServiceNow platform.
• Establish best practices around instance strategy and technical governance.
• Work with executive and technical teams to achieve business outcomes.
• Develop relationships with C-suite and business leaders.
• Guide customers through technical implementation decisions.
• Contribute thought leadership on optimizing customer outcomes.
• Drive platform health by reviewing configurations.
• Advocate for ServiceNow’s leading practices.
• Experience in management consulting preferred.
• Meet requirements to work in a FedRAMP environment.

Requirements

• 5+ years of experience with ServiceNow implementation.
• Experience in management consulting or cloud software.
• Strong understanding of enterprise architecture.
• Experience with data modeling and integrations.
• ServiceNow certifications preferred.
• Excellent communication and presentation skills.
• Ability to work with functional business leaders.
• Experience leading large programs.
• Customer-focused with a consultative perspective.
• Ability to thrive in complex environments.

Benefits

• Base pay of $162,600 - $284,600 plus equity.
• Variable/incentive compensation and benefits.
• Health plans and flexible spending accounts.
• 401(k) Plan with company match.
• Flexible time away plan and family leave programs.