Principal Data Center Architect - Remote

Overview

The Principal Data Center Architect is a senior role responsible for setting technical direction and delivering strategic infrastructure outcomes across the global data center footprint at ServiceNow. This role involves significant travel and requires expertise in data center operations and architecture.

In Short

• Lead evaluation, design, and operationalization of data center spaces.
• Manage third-party vendor relationships and infrastructure projects.
• Collaborate with cross-functional teams to ensure successful data center builds.
• Define best practices and mentor junior engineers.
• Integrate AI into operational processes and decision-making.
• Deep knowledge of data center facilities, power, HVAC, and security.
• Strong analytical and problem-solving skills required.
• Must be able to travel domestically and internationally.
• Excellent communication and interpersonal skills are essential.
• Experience with ITIL process methodologies is a plus.

Requirements

• 15 years of related experience with a Bachelor's degree, or equivalent experience.
• Broad knowledge across multiple infrastructure domains.
• Experience managing vendors in a data center environment.
• Process-oriented with experience in process development.
• Ability to function independently in ambiguous situations.
• General documentation skills with emphasis on technical standards.

Benefits

• Flexible work environment with trust and autonomy.
• Opportunity to work with a global market leader.
• Professional development and mentorship opportunities.
• Inclusive and accessible workplace culture.
• Competitive salary and benefits package.