Ontology & Content Governance Specialist - Remote

Overview

ServiceNow is looking for a highly motivated and detail-oriented individual to join as an Ontology & Content Governance Specialist. In this critical role, you will help safeguard the integrity of our data and content foundation by applying governance rules that ensure consistency, reliability, and scalability across the go-to-market ecosystem.

In Short

• Apply governance rules to metadata and taxonomies across the go-to-market stack.
• Review incoming requests to modify metadata tags, ensuring compliance with standards.
• Validate taxonomy use to ensure smooth processes and automations.
• Support reporting accuracy by checking connections across systems.
• Manage content lifecycle tasks in the Marketing Content Library.
• Provide guidance to teams on applying standards in their work.
• Collaborate with peers to resolve inconsistencies and improve processes.

Requirements

• 4 years of experience in marketing operations or related fields.
• Experience with categories, tags, or fields in systems.
• Strong attention to detail and ability to spot errors.
• Curiosity and an AI-native mindset.
• Bachelor’s degree in Marketing, Business, or related field.

Benefits

• Flexible work options.
• Inclusive workplace culture.
• Opportunities for professional growth.
• Access to innovative technology.