Director of Product Management - Platform AI - Remote

Overview

In this high-impact role, you will shape the future of Platform AI at ServiceNow, defining how we embed intelligence across the ecosystem and drive automation and decision-making at scale.

In Short

• Define and articulate a bold vision for AI on the ServiceNow Platform.
• Own the roadmap for Platform AI capabilities from ideation to delivery.
• Lead and inspire a high-performing product management team.
• Collaborate across IT, engineering, design, and business stakeholders.
• Stay ahead of AI advancements and translate them into actionable capabilities.
• Engage with enterprise leaders to understand needs and pain points.
• Drive innovation and build new concepts leveraging AI.
• Ensure alignment with enterprise priorities and industry trends.
• Foster a culture of collaboration and excellence.
• Be a thought leader in the AI space.

Requirements

• 12+ years of product management leadership experience.
• 3–5 years focused on AI-powered products or platforms.
• Experience building or scaling AI/ML capabilities.
• Strong leadership skills with a proven track record.
• Strategic thinker with excellent decision-making abilities.
• Demonstrated success in bringing platform or AI products to market.
• Exceptional communication and interpersonal skills.
• Ability to thrive in a fast-paced environment.

Benefits

• Opportunity to shape the future of AI in a leading company.
• Exposure to every facet of the enterprise.
• Work in a culture that values innovation and collaboration.
• Flexible work environment.
• Access to cutting-edge technology and resources.