Senior Sustaining Firmware Engineer - Remote

Overview

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.

In Short

• Lead structured firmware-level Failure Analysis (FA) and root-cause investigations.
• Serve as a technical lead for resolving complex embedded issues.
• Author and present detailed FA reports.
• Implement and validate firmware changes through formal processes.
• Support and improve firmware documentation.
• Collaborate with Electrical, Mechanical, and Systems Engineering teams.
• Contribute to firmware bring-up, regression testing, and system validation.
• Develop and maintain diagnostic tools and test routines.
• Drive cost reduction and design-for-reliability initiatives.
• Mentor junior engineers in debugging methodology.

Requirements

• Bachelor’s degree in Electrical Engineering, Computer Engineering, Robotics, or related field.
• 5+ years of experience in embedded firmware development.
• Strong proficiency in C/C++ for bare-metal or RTOS-based platforms.
• Deep understanding of real-time systems and embedded debugging.
• Experience with common hardware interfaces: SPI, I2C, UART, PWM, GPIO, CAN.
• Skilled with lab tools: oscilloscopes, logic analyzers, JTAG/SWD debuggers.
• Familiarity with structured development workflows: Git, Jira.
• Comfortable interpreting electrical schematics.
• Hands-on experience supporting firmware in robotics.
• Working knowledge of RTOS and/or embedded Linux.

Benefits

• Collaborative and agile work environment.
• Opportunity to work with cutting-edge robotics technology.
• Mentorship and growth opportunities.
• Contribution to innovative solutions in urban mobility.