Software Support Advisor for Property Management - Remote

Overview

We are looking for a Software Support Advisor for Property Management in Rennes to join our team at Septeo. Your role will be to assist our professional real estate clients in using and understanding our software solutions.

In Short

• Join a fast-growing software company in Europe.
• Support clients in the real estate sector with software usage.
• Analyze and troubleshoot software issues via remote tools.
• Provide solutions and advice to clients.
• Ensure client satisfaction through effective communication.
• Collaborate with other departments for corrective actions.
• Improve service quality on a daily basis.
• Participate in a supportive team environment.
• Receive training to enhance your skills.
• Be part of a company that values teamwork and client relationships.

Requirements

• Mandatory experience in the real estate sector.
• Comfortable with IT tools.
• Strong interpersonal skills.
• Empathy and active listening abilities.
• Good communication skills.
• Willingness to learn our software solutions.
• Team player with a focus on client relations.
• Desire to grow and develop professionally.
• Commitment to diversity and inclusion.
• Interest in participating in company events.

Benefits

• Personalized training and development opportunities.
• Engaging team events and activities.
• Supportive work culture focused on equality and inclusion.
• Opportunities for internal mobility.
• Access to self-training platforms like Udemy.