Associate Director, Portfolio Operations - Remote

Overview

The Associate Director of Portfolio Operations will oversee multiple communities, ensuring success in achieving NOI results and Operations OKRs while fostering a people-first culture.

In Short

• Oversee multiple Sentral communities.
• Lead on-site team members to meet financial goals.
• Prepare annual project budgets.
• Analyze performance and adjust strategies.
• Provide leadership to community management teams.
• Create executive management plans for revenue and expenses.
• Manage client relationships and conflict resolution.
• Ensure compliance with regulatory programs.
• Coordinate property tours and maintain certifications.
• Review budgets and provide feedback.

Requirements

• Bachelor's degree in business or hotel administration.
• 7+ years of experience in operations, preferably in hospitality.
• Strong interpersonal and leadership skills.
• Excellent resolution skills and cross-functional work.
• Budgeting, forecasting, and planning skills.
• Ability to lead multiple communities.
• Positive work environment maintenance skills.
• Excellent communication skills.
• Proficiency in MS applications.

Benefits

• Comprehensive healthcare coverage.
• Flexible paid time off and volunteer hours.
• 401(k) plan with matching.
• Extensive learning and development opportunities.