Diligence Manager Production Flow - Remote

Overview

The Diligence Manager Production Flow is responsible for managing the production and delivery of services in a remote setting, directly overseeing the Loan Review Quality Control team and ensuring compliance with regulatory policies.

In Short

• Manage production and delivery of services.
• Oversee Loan Review Quality Control team.
• Communicate client requirements to the team.
• Set team goals and objectives.
• Ensure compliance with regulatory policies.
• Evaluate inquiry problems and action steps.
• Measure progress against established metrics.
• Maintain client experience focus.
• Develop staff performance through coaching.
• Engage with senior management to align objectives.

Requirements

• Minimum 8 years' experience in residential mortgage.
• Understanding of credit, compliance, and fraud risk.
• Strong analytical and problem-solving skills.
• Excellent client relationship management skills.
• Ability to research complex documents accurately.
• Strong communication skills.
• Self-motivated and team-oriented.
• Ability to handle competing priorities and meet deadlines.
• Bachelor's degree preferred.
• Experience with due diligence applications.

Benefits

• Paid Time Off (PTO).
• Medical, Dental & Vision insurance.
• Employee Assistance Program.
• Flexible Spending Account.
• Health Savings Account.
• Paid Holidays.
• Company paid Life Insurance.
• Matching 401(k) Plan.