Account Consultant - Remote

Overview

The Account Consultant role at Sedgwick focuses on managing a caseload of claims while providing mentorship and support to team members, all within a remote work environment.

In Short

• Manage a caseload of complex claims.
• Mentor Account Representatives and Specialists.
• Establish effective relationships with customers and coworkers.
• Investigate and resolve claims efficiently.
• Ensure compliance with jurisdictional requirements.
• Collaborate with legal representatives on litigation.
• Utilize analytical skills to assess claims.
• Communicate effectively and timely.
• Support the organization's quality programs.
• Work in a diverse and inclusive environment.

Requirements

• Bachelor's degree preferred.
• State adjuster licenses required.
• Six years of related experience.
• Strong legal and jurisdictional knowledge.
• Excellent oral and written communication skills.
• Proficient in Microsoft Office.
• Strong organizational and interpersonal skills.
• Ability to work in a team environment.
• Ability to meet performance competencies.

Benefits

• Comprehensive benefits package including medical, dental, and vision.
• 401k with matching.
• PTO and disability insurance.
• Employee assistance programs.
• Flexible spending or health savings accounts.
• Additional voluntary benefits.