Senior Site Reliability Engineer, Observability - Remote

Overview

This position involves working as a Senior Site Reliability Engineer focused on observability and monitoring for a SaaS product, with responsibilities in cloud infrastructure design, deployment, and maintenance.

In Short

• Key contributor on an Agile development team.
• Build and execute monitoring strategies for SaaS infrastructure.
• Define and maintain system and service monitors.
• Utilize monitoring technologies like Prometheus and AWS CloudWatch.
• Automate detection and remediation of platform issues.
• Triage incident response and document SOPs.
• Participate in on-call management rotation.
• Provide analytics solutions to internal teams.
• Mentor team members and improve systems.
• Collaborate effectively with various teams.

Requirements

• 8+ years in software development or site reliability engineering.
• Strong problem-solving skills and experience with algorithms.
• Experience with cloud automation tools like Terraform.
• Proficiency in scripting languages such as Python and Bash.
• Familiarity with configuration automation tools like Ansible.
• Exposure to Windows and Linux administration.
• Experience with project management tools like Jira.
• Knowledge of datastore technologies like Postgres and MySQL.
• Effective communication and collaboration skills.
• Ability to mentor and lead by example.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) plan with employer match.
• Flexible Paid Time Off (FTO).
• Volunteer Time Off (VTO).
• 5-year Service Milestone Sabbatical.
• Paid parental leave.
• Employee referral bonus program.
• Pet insurance.
• Regular virtual company-wide events.
• Professional development opportunities.