Site Reliability Engineer / Observability Engineer - Remote

Overview

The Site Reliability Engineer / Observability Engineer role at Rackspace involves solving complex business problems and building modern applications to enhance customer experiences through observability solutions.

In Short

• Work with customers to implement observability solutions.
• Build and maintain scalable systems and automation.
• Develop monitoring tools and dashboards for system health.
• Analyze metrics and logs for performance tuning.
• Collaborate with development teams for feature deployment.
• Document and share solutions with team members.
• Understand customer business and technical environments.
• Identify performance bottlenecks and resolve service issues.
• Utilize observability tools like Datadog and New Relic.
• Engage in a proactive approach to problem-solving.

Requirements

• Bachelor’s degree in engineering/computer science or equivalent.
• Senior-level experience in Site Reliability Engineering and DevOps.
• Experience with AWS infrastructure design and optimization.
• Proficiency in coding with languages like Python and PHP.
• Experience with Terraform or Cloud Formation.
• Familiarity with configuration management tools like Ansible.
• Knowledge of software development best practices.
• Experience in an agile software development environment.
• Understanding of AWS pricing models.
• Excellent organizational and project management skills.

Benefits

• Opportunity to work with leading technologies.
• Join a team committed to innovation and customer service.
• Be part of a recognized best place to work.
• Engage in a diverse and inclusive work environment.
• Access to professional development opportunities.