Remote Sales & Customer Service Representative

Overview

This role is for a motivated Remote Sales & Customer Service Representative to support client revenue growth and customer experience operations.

In Short

• Convert inbound inquiries into booked appointments.
• Perform outbound follow-ups with potential customers.
• Promote recurring service programs.
• Maintain organized sales pipeline and customer relationships.
• Address customer questions and concerns professionally.
• Must overlap with U.S. business hours (PST/CST/EST).
• Fully remote position.
• Experience in sales or customer service required.
• Performance incentives based on sales performance.
• Work with a U.S.-based franchise operation.

Requirements

• Minimum 2 years of experience in sales or customer service.
• Experience handling inbound and outbound calls.
• Ability to convert leads into appointments or sales.
• Experience using a CRM system.
• Experience with upselling or promoting services.

Benefits

• Fully remote work setup.
• Starting salary of $1,250 – $1,500 USD per month.
• Performance incentives available.
• Opportunity to grow within a U.S. franchise business.
• Work in a fast-paced environment.